IMPORTANT – PLEASE READ CAREFULLY

 Cacao Sampaka (UK) Ltd is committed to respecting the privacy rights of its customers. This policy demonstrates how we obtain, store and use personal data about you when you browse www.csampaka.co.uk, shop with us or otherwise provide your personal data to us.

The information you provide us

When ordering or enquiring about our products we require your name, postal address, e-mail address, telephone number, and, if ordering, your credit card number and expiry date. If you have ordered products for a third party we will need to know their postal address.

When you register on the Cacao Sampaka (UK) Ltd website you can select whether you would like to receive information from us including news of new products, events, recipes, special promotions, and other correspondence from us via e-mail.

How we use the information

We use this information to administer your account and possibly disclose your details to our third party service providers for the purpose of processing your order.

Occasionally, to make you aware of products, services, promotions and special offers we may notify you via post, email or by other feasible methods.

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the details that we collect for these purposes.

Except as set out in this privacy policy, we will not disclose, sell or rent your personal data to any third party. If you do consent but later change your mind, you may contact us and we will cease any such activity. In the event that a third party acquires all (or substantially all) of our business and/or assets), we may disclose your personal data to that third party in connection with the acquisition. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.

Use of cookies

Cookies are small pieces of information that are stored by your browser on your computer hard drive. We use cookies to ensure that items are placed into your Shopping Cart and orders are processed correctly, to identify you as you navigate around our site and to provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.

No recognisable personal information is stored in the cookie that can link it back to an individual. You will need to ensure your cookies are enabled, which will allow you to register your details and to purchase from our site.

Security

Our site uses secure server software to protect your information whenever you place an order. All financial transactions are processed by PayPal, a leading online payment system. At check out, you will be transferred to the PayPal secure site, where you will be asked to enter your credit/debit card or PayPal account details. More information about PayPal’s security and other arrangements can be found on www.paypal.co.uk.

Cacao Sampaka (UK) Ltd does not capture, record or hold any financial information about our customers.

In addition, we follow UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you to prevent unauthorised access.

Consent

Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, processing your payments, and for marketing purposes as outlined above. If for any reason you do not agree with the privacy and security policy, please refrain from using this website.

If you have any comments, questions or concerns about the above please contact us on 0208 847 1900 or by email at privacy@csampaka.co.uk